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Frequently Asked Questions

Does Bios Comprehensive Medicine bill insurance?

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BCM does not bill insurance, but we do accept HSA (Health Savings Account) and FSA (Flexible Spending Accounts) cards for payment for visits, specialty testing and supplements. We also accept all major credit and debit cards (including American Express and Discover). Payment is due at the time of service. For your convenience, we can prepare a “super bill” for each appointment, which is a form that includes diagnostic and visit codes that may be submitted by you to your insurance company to seek possible reimbursement. Read more about insurance here.

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Does Dr. Graham see patients who don't live in Arizona, California, or Colorado?

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Per state laws, Dr. Graham only sees patients who have a residence in Arizona, California, or Colorado. If you live out of the state and are looking for a local Naturopathic Doctor, please visit Naturopathic.org

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What is a Naturopathic Doctor?

 

A Naturopathic Doctor (ND) is educated and trained at an accredited 4-year Naturopathic Medical School after receiving a 4-year Bachelor of Science degree and must pass a national board exam. Just like MDs (Medical Doctors) and DOs (Osteopathic Doctors), NDs must complete continuing medical education annually and hold medical licenses in each state in which they see patients. Naturopathic Doctors can order lab tests and imaging, diagnose and treat acute and chronic health problems, prescribe prescription certain medications (In Arizona and California) and have a diverse knowledge of natural therapies and nutrition. The main goal of Naturopathic medicine is to find and treat the cause of illness by stimulating the body to heal on its own. Learn more about NDs here

 

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Can Dr. Graham be my Primary Care Doctor?

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While Dr. Graham can order any routine lab tests, order imaging, and refill prescription medications (AZ and CA only), patients will need a local primary care doctor to conduct in-person physical exams. Due to the nature of Telemedicine appointments, an annual physical exam is required for health monitoring and screening while seeing Dr. Graham. 

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What should I do to prepare for my first appointment?

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We encourage you to upload any lab results from the past 1-2 years to the Charm portal under "Documents." If you do not have access to this, we can request records from your other providers at your visit. It is especially important that you take the time to fill out all your current medications and supplements on the online intake questionnaire before your New Patient Telemedicine visit. This will help reduce any delays in care at your visit. Dr. Graham can better address your concerns when she has all the necessary information to make decisions about your medical care. Our initial intake questionnaire is thorough, so please allow yourself adequate time to complete it so you have the best experience possible at the first visit. The comprehensive nature of the intake helps Dr. Graham learn about you and your health.

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Does Dr. Graham see patients in office?

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Currently, Dr. Graham only sees patients via Telemedicine (video visits) and phone visits. All new patient visits are conducted using Telemedicine only and cannot be done over the phone. Established patients may choose a Telemedicine or Phone visit for follow-ups. Schedule your Telemedicine visit easily online here.

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“The good physician treats the disease; the great physician treats the patient who has the disease.” -William Osler

©2024 by BIOS COMPREHENSIVE MEDICINE.

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